Store Policy 

 

Repair Policy:

Cellular Center offers a limited 30 days warranty on any repair work 

  • The warranty covers any part failures within the normal operating parameters of the device in question. 

  • The warranty is null and void if there is any sign of physical damage or the device is opened by any other third party repair service provider within the warranty period.

  • Any warranty work will required the original sales order ( receipt ).  

  • At Cellular Center, we highly recommend that our valuable customers back up the data from the device, (if applicable) before any repair service.

  • Cellular Center does not offer any warranty towers, but not limited, to water damage devices or any jail broken/rooted devices.

  • Cellular Center is NOT LIABLE for any problems, which may occur in future, due to the previous damages or issues with the device.  

  • Any device left more than 30 days of initial drop off date will be recycled in order to cover the repair cost. 

 

Used Phones Policy :

  • Cellular Center Offer 30 day trial period/ warranty on any used device. 

  • Sales are final and NO REFUND accepted for any Transaction.

  • All the used devices are throughly checked and constantly monitored to achieve the highest level of customer satisfaction .

  • If the customer found out the device is not working the way it was being described, Cellular Center first will offer free repair (if the issue is not caused by any mis-used problem or physical damage after purchase  ), in case of the issue is not fixable,  Cellular Center will replace the phone with another device of the same value. 

  • In order to provide the best customer service possible, Customer is obliged to inform Cellular Center with any problem they discover (if any) within the first 30 days of purchase due to the limited warranty.  

 

Unlocking/ unblocking Service Policy : 

 

  • Cellular Center is not responsible for black listed phones or iCloud/google locked phones. 

  • No Refund is applicable, if the device is black listed during, before, or ofter the unlocking process. 

  • Unlock/unblock services are non-cancellable. 

  • Unlocking/unblocking services may take longer than usual stated time due to high intensity on the servers.  

  • Refund will be provided only and only if the service got rejected from the  server. 

 

 

By accepting the receipt and signing the repair check list:

  • The customer agrees with all the terms and conditions associated with the device repair and/or used devices. 

  • The customer agrees and approves that the repair is satisfactory and the device is being checked with the store, and everything is under working premises. 

  • The store will acknowledge the receiver as a customer and an authorized person. 

Please make sure you have read our Terms and Conditions related to the use of this Website.

  • These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of the state and the laws of the USA.

  • You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website.

  • Cellular Center may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in US dollars and all charges will be processed in US dollars.

  • All prices listed on this website are subject to confirmation. Cellular Center will notify you by e-mail within hours of making a purchase if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order. If you do not receive an e-mail within 24 hours of completing a purchase order, Cellular Center is deemed to have confirmed the purchase at the price listed. If you receive such notification, the sale will be automatically terminated unless you reply by e-mail with confirmation of your intention to purchase the item at the confirmed price.

  • Cellular Center reserves the right to limit the quantities of certain items which an individual or any group can purchase.

Refunds and Cancellations

  • Used Mobile Devices can be returned for a partial refund (up to %85) within 7 days of purchase. Returned items that are activated, used, damaged or missing parts will incur up to a 100% restocking fee.

  • There is NO REFUND for the BRAND NEW devices or accessories.

  • No refund for Accessories.

  • Order can be canceled before the shipping information provided by Cellular Center, and the canceled order will be subjected to full refund. 

 

Shipping:

 

  • The Shipping information will be provided within 24 hours of received payment.

  • Cellular Center will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Cellular Center will not be responsible for any delays in delivery which are beyond its control.

  • Where delivery is delayed, Cellular Center will notify you as soon as possible.

 

Payment Methods:

  • Accepted payment methods.  credit and debit cards.

  • Credit cards currently accepted include Visa, Mastercard, Discover, City.

 

Thank You for your Business

Cellular Center Towne East Square

7700 E Kellogg Drive Wichita KS United States 67207

(316) 302-5611

Cellular Center West

7130 W Maple Stree Suite 240 Wichita, KS, 67209

(316) 351-8818

©2017 by Cellular Center.